Privacy Policy

Last updated November 13, 2026

LGBTix sells tickets to queer nights on lgbtix.com, circuitpartytickets.com and dragqueenevents.com. This policy says what we keep about you, why, who sees it, and the choices you have.

What we keep

When you buy tickets

Your email address and the name on each ticket.
Your answers at checkout: the organizer's questions, that you're old enough for an 18+ or 21+ event, and your choices, like news from the organizer or keeping it discreet.
The order: tickets, prices, refunds, and the card brand and last 4 digits for your receipt.
Stripe handles your payment. We never see or store your full card number. If you pay in parts, Stripe saves your card for the later payments.

If you make an account

Your email, and your password stored scrambled so nobody can read it. If you sign in with Google, Google tells us your email and name.
Anything you add to your profile: name, pronouns, gender, city, bio, links, home zip and age range. All of it is optional. If you choose to show your pronouns to door staff, they go on your ticket.
Your birth date, if you add it for birthday perks.
Your privacy choices, the organizers and performers you follow, the events you save, and the friends you add.
Face ID or fingerprint sign-in, if you turn it on: a key your device makes, the kind of device (like "iPhone") and the dates you added and last used it. Your face and fingerprint never leave your device.

Other things you choose to give us

"About you" on your order page (home zip and age range) and "How did you hear?".
A kitchen note about allergies or diets, when the organizer asks for them.
A friend's name and email, when you send them a ticket.
An email address for a waitlist or a reminder about your cart.
A mobile number for a text with your tickets (see "Text messages" below).

Records we make

Consent records: each time you turn a choice on or off, we record which choice it was, the version of the words you saw, and when.
When your ticket is scanned at the door, the time and the result.
The emails we send you. A few, like waitlist and cart reminder emails, are deleted once they're sent.
Visit counts: when you open one of our home, event, ticket, checkout, organizer or performer pages, we add one to that page's count for the hour, with the kind of site you came from (like Instagram or a search engine). We don't record who you are, your IP address or your device, and we use no cookie for it.
For card payments, a scrambled code made from Stripe's code for your card (never the card number), so we can limit how many tickets one card buys. It's deleted the day after the event.

Location

To show events near you, we use the rough area your internet connection points to, your device's location if you tap to share it, or a city or ZIP code you type. If what you type isn't one of the cities with events, we ask Google Maps where it is, sending only what you typed. Your choice is kept in a cookie on your device for 180 days, not on our servers.

Cookies

These are all the cookies the sites set. None is for advertising or analytics.

Signing in: one keeps you signed in. Others keep signing in with Google, Face ID or fingerprint safe for the few minutes it takes, and keep organizers and door staff signed in.
Your choices: the area you picked; a follow or a saved event you tapped before signing in, kept for 30 minutes while you sign in; the "Following" or "Saved" note just after, for 2 minutes; and that you saved Face ID or fingerprint sign-in on this device.
Share links: if you open someone's share link for an event, a cookie remembers that link for 30 days, so an order you place counts for whoever shared it (a guest, a performer or a promoter). It holds the link's code, not who you are.
Early access: if you open a personal early-access link from one of our emails, a cookie remembers that pass for 30 days, so early access and any discount apply when you buy.
The opening animation: on lgbtix.com, a cookie remembers you've seen it, until you close your browser.

Your light or dark setting is kept in your browser's storage, not in a cookie.

Why we keep it

To sell you tickets, get you in the door, and send the emails about your order: tickets, receipts and changes to the event.
To send the emails you asked for, like news from an organizer, show alerts and birthday perks. Each one has a link to stop them.
To show organizers rounded totals about their crowd, if you allow it.
To stop fraud and abuse, like too many texts to one number.
To keep records of payments and refunds.

Who sees what

Organizers see, for their own events, the name on each order, how many tickets it has, and what was paid and refunded. They never see your email. Answers to their checkout questions reach them only as totals. "About you" answers and "How did you hear?" go into charts of totals, and a chart with fewer than 5 answers isn't shown. Your profile's age group, city and zip count in those charts only if you turn on "Include my answers in anonymous event stats". They see how many guests asked for their news, but not who: LGBTix sends that email.
Kitchen notes are the one exception: the organizer you wrote one to sees it with the name on your ticket, to match a plate to a person. We delete it 7 days after the event.
Door staff see the name on your ticket, your pronouns only if you chose to show them, and whether you confirmed your age at checkout. Never your email or your birth date. To keep the door working without signal, door phones keep a copy of the event's guest list: the name on each ticket (with pronouns only if you chose to show them), the ticket type, the order number, whether you confirmed your age, any birthday treat, and whether the ticket has been scanned. They save it from 4 hours before doors. Once the event has been over for 4 hours, the list stops working and the phone deletes it the next time the door app is opened. It never includes your email, phone number or birth date.
Friends you added with your invite link see the events you're going to, only while "Show friends when I'm going" is on. Nobody can search for you.
Companies that run parts of LGBTix for us, and only for that: Stripe (payments, and Link or Klarna if you choose them), Resend (email), Twilio (texts), Vercel (hosting the sites) and Supabase (our database). Google too: sign in with Google, if you use it; Google Maps, to find a city or ZIP code you type and where each venue is; and Google Fonts, where our emails and the payment form get their lettering, so your browser or email app may load it from Google.
Anyone the law requires us to tell.

We don't sell your personal information, and we don't share it for advertising.

Text messages

If you tap "Text me my tickets" on your order page and enter a US mobile number, we text that number one link to your tickets. That's one message per request, sent only when you ask. No marketing. An order can get up to 3 texts.

Msg & data rates may apply. Reply STOP to stop, HELP for help.

We don't keep your number. We keep its last 4 digits, the time, and whether the text went through. For 24 hours we also keep a scrambled code made from it, so we can limit how many texts one number gets.

We don't share or sell mobile numbers or text consent with anyone for marketing.

How long we keep it

Orders and receipts stay, because they are records of payments.
Kitchen notes are deleted 7 days after the event ends.
An email for a cart reminder is deleted when the reminder goes out.
Text records (last 4 digits, the time and the result) stay with the order. The scrambled code is deleted after 24 hours, or when you delete your account.
When you delete your account, we delete your profile, password, birth date, follows, saved events, friends, "About you" answers, kitchen notes and Face ID or fingerprint sign-ins. Your orders stay, so your receipts and tickets keep working.
Consent records stay even after you delete your account, as proof of what you agreed to. Each one keeps the choice, the words you saw, when, and what it was about: the order, the email address you gave at checkout, the last 4 digits of a number we texted, or the event, organizer or performer an email alert was for.

Your choices and rights

Change any choice in Settings, or use the stop link in any email.
Download a copy of everything your account holds, consent records included, with "Download my data" in Settings.
Delete your account with "Delete account" in Settings.
If your browser sends Global Privacy Control (or Do Not Track), we don't count your visits. We treat Global Privacy Control as asking us not to sell or share your information, which we never do.
Depending on where you live, state privacy laws may give you more rights, like knowing, correcting or deleting what we hold. To ask, write to us at the address below. We won't treat you differently for asking.

Children

LGBTix isn't for children under 13. We don't knowingly collect information from them, and a birthday under 13 can't be saved. If you think a child under 13 gave us information, write to us and we'll delete it.

Keeping it safe

Passwords, sign-in codes and the codes that keep you signed in are stored scrambled. The code on your ticket changes every 30 seconds, so a screenshot of it won't get anyone in.

Changes and contact

If we change this policy, we'll change the date at the top.

Questions or requests? Write to us:

133 NE 2nd Ave, Suite 3106, Miami, FL 33132